Returns & Exchanges

At Shaw Concepts, we prioritize your satisfaction and offer a 30-day window for returns or exchanges on all unworn, unwashed items in their original packaging. We strive to make our return process as seamless as the fashion we deliver to your doorstep.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack your items in the original shipping box and attach the prepaid return shipping label provided via our portal.

3

Drop Off the Shipment

Take your package to the nearest authorized carrier location; be sure to keep your tracking receipt for peace of mind.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will issue a refund to your original payment method or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing