Frequently Asked Questions

Everything you need to know about Shaw Concepts quality and service.

What is the typical shipping timeline for orders?

Standard domestic orders are processed within 1-3 business days. Once shipped, delivery typically takes 3-7 business days depending on your location.

What is your return policy?

We offer a 30-day return window for unworn items in their original packaging. Please note that certain limited-edition releases may be final sale.

How do I ensure I select the correct size?

Each product page features a detailed sizing chart with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping rates and duties are calculated at checkout based on the destination.

How should I care for my Shaw Concepts apparel?

To maintain the integrity of the fabric, we recommend machine washing cold with like colors and hanging to dry or tumble drying on low heat.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), as well as digital wallets like Apple Pay, Google Pay, and PayPal.